Why your customers not ordering from you again ?
We all have some special customers that have a good relationship with each other, and we always keep in touch. However, after these customers have ordered , they are no longer placing orders. This is really distressing. It takes a lot of energy to maintain, but it can’t get the desired effect. What is the reason? Let us take a look at the general reasons why such customers do not order.
1. A reason for the transaction
Start a transaction is when the customer feels he needs your product, , and he can generate a purchase from you because he thinks you gave him the reason for the purchase. As a merchant, we just give them an explanation that at least seems reasonable.
2. Unique selling points
The unique selling point is actually the sales proposition, the positioning is accurate, the selling point is unique enough, and the user is more likely to pay attention. When setting up the selling point, it can truly meet the customer’s needs, and help the customer to solve the problem actually. If not, it will do nothing.
3. Give customers a favorite gift
The main function of the gift is to match your main push product, enhance the consumer’s desire to purchase, and speed up the order. Just as we sold the customer’s eyelashes at the time, we sent an extra eyelash box, which is not expensive, but increased the customer’s desire to buy, making our order easier to deal with. Even if the customer returns, he can still keep our gifts, but there will be our contact information in the gifts, if the follow-up needs similar products, the customer will still find us.
4. Adapt the product to the current market
In this era of the Internet, all the changes in affairs are extremely fast, just like our eyelash styles, the update is very fast. If you can’t adapt to the changes of the times, you will be eliminated at any time. For your own products, we must promptly follow the customer’s pace, communicate with customers at any time, understand the advantages and disadvantages of our products, and facilitate the next product upgrade.
5.The most important point is that the quality of the eyelashes must be guaranteed.
When a customer orders a few pairs of samples, you do a perfect job, but when the customer wholesale lashes orders in large quantities, the quality of your eyelashes will drop, the customer will be disappointed after receiving it, and will not find you to place an order.